You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Jack Squad Store Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the Jack Squad Store ("Store" or "Service"), owned and operated by Jack Squad Franchise, LLC ("Company," "we," "us" or "our"). By accessing or using the Service, you ("User" or "you") agree to be bound by these Terms. If you do not agree to these Terms, you may not use or access the Service.
To use the Service, you must be at least 13 years of age. If you are under 13, you may use the Service only with the consent and supervision of a parent or guardian. By using the Service, you represent and warrant that you meet these eligibility requirements.
To access certain features of the Service, you may be required to create an account. You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
License to Access and Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use only.
All content, including but not limited to movies, images, text, and software, available through the Service is the property of the Company, its licensors, or other providers and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, reproduce, distribute, modify, create derivative works of, or publicly display any content available through the Service without the express written permission of the Company or the applicable rights holder.
You agree not to use the Service in any way that is unlawful, abusive, harassing, threatening, defamatory, or otherwise objectionable. You may not use the Service to transmit any unsolicited or unauthorized advertising or promotional materials. You may not access or use the Service to commit any fraudulent or illegal activities.
We reserve the right to terminate your access to the Service at any time, without notice, for any reason, including but not limited to your violation of these Terms or our determination that your use of the Service is detrimental to our business or the rights of other users.
Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, the Company, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Service or your violation of these Terms.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes arising out of or related to these Terms or your use of the Service.
Modifications to the Terms
We reserve the right to modify these Terms at any time, in our sole discretion. If we make changes to these Terms, we will notify you by updating the "Last Updated" date at the top of this document and/or by posting the revised Terms on our website or through the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes your acceptance of those changes. You are responsible for periodically reviewing these Terms to ensure your understanding of any changes.
Third-Party Services and Content
The Service may contain links to third-party websites or services, as well as content provided by third parties. We are not responsible for the content, products, services, or practices of such third parties, and your use of third-party services and content is at your own risk.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Company.
These Terms constitute the entire agreement between you and the Company regarding your use of the Service and supersede any prior agreements, understandings, or representations, whether written or oral, relating to the subject matter of these Terms.
If you have any questions about these Terms or the Service, please contact us at:
Jack Squad Franchise, LLC
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